1. In order to participate in the Offer, the Customer is required to purchase Product(s) worth Rs. 5,999/- or more from Authorized Retailers.
2. This Offer is applicable only if the Customer purchases a Product during the Offer Period, from Exclusive Brand Outlets Only
3. Offer Period dates: 1st October 2019 – till stock lasts
4. Eligible Customer will get assured- One Return Domestic Flight Ticket (Economy Class).
5. To avail & redeem the air ticket, the Customer need to log on to the micro site www.viphelloholidays.com, submit the unique Voucher Code received along with the following details:
a. Customer name
b. Mobile Number
c. E-mail ID
d. City name
e. Store name
f. No. of products purchased
g. Product serial no.
6. On successful submission of information, the Customer will receive, an email/sms comprising of “Authentication Code” within 24 hours, which can be used to book the air tickets. The mobile number & e-mail id provided by the Customer shall be used to communicate the Authentication Code. VIP Industries Limited shall not be responsible to any Customer for not having a valid email id or mobile no. Air ticket bookings can be made on or before 31 st May 2020 using Authentication Code.
7. To book the tickets, the Customer need to click on the “Booking” tab at the Program site www.viphelloholidays.com and submit the Authentication Code, along with
a. Sector / City from where customer will fly
b. Sector / City to which customer has to fly
c. Two options for “Date of Travel” to be mentioned (with a gap of at least 10 days). The first date of choice will have to be at 30 days from the date of submission of booking.
8. On successful submission the Customer will receive an e mail within 7 – 10 working days mentioning the details of the taxes and other charges (like Development fee | passenger service fee | user development fee | Govt Service tax | Insurance etc.) payable to Rewardport Corporate Solutions Pvt. Ltd. (the online payment link for tax payment from the micro site). The online payment link will also be provided in the mail where the Customer has to visit and make the payment. All taxes and other charges shall be borne by Customer only.
9. The booking request has to be made minimum of 30 working days before the date when the Customer wants to travel. The difference between each date should have a gap of 10 days each. Booking once submitted cannot be changed / altered.
10. The choice of Airlines and timing lies with Rewardport Corporate Solutions Pvt. Ltd. Only direct Flights will be booked. Bookings will be done for all days of the promo period inclusive of weekdays and weekend.
11. Rewardport Corporate Solutions Pvt. Ltd. will pick the cheapest flight available on that particular date and communicate the same to customer along with the taxes payable accordingly. Customer will not have option to choose the timings of the flight. No option shall be given to the Customer to modify or change the flights.
12. No amendments will be entertained once the link is sent. If payment not made within 48 hrs, the link will expire and not further bookings will be entertained thereafter.
13. Customer has to provide its PAN card / Aadhaar Card number along with invoice (mandatory) with the copy of the PAN card / Aadhaar Card and invoice to Rewardport Corporate Solutions Pvt. Ltd
14. Registration of Air Voucher code has to be done before 31 st January, 2020.
15. The last Date for booking the flight will be 31 st May 2020.
16. The last Date of flying has to be on or before 30 th June, 2020.
17. There will be a few black out days. The dates are 20 th December, 2019 to 5 th January, 2020 during which no bookings shall be made but the registration of Air Voucher can be done during this period. No bookings of Air Ticket will be allowed for this black out days.
18. This Air Voucher will not be valid for travel during peak hours and in case the destination of travel is having a conference, exhibition, festival, sporting activity etc during that period.
19. Tickets once issued cannot be changed / amended. If the customer does not reach the airport, his/her Air Voucher shall be deemed to be redeemed and cannot be re-used or re-claimed.
20. Standard on line payment charges will be applicable.
21. Only one Air Voucher can be redeemed in one attempt. Multiple voucher numbers cannot be redeemed together. For each ticket booking customer need to have unique mobile number and unique email ID.
a. Only one voucher can be registered using one mobile no and email id.
b. Only one voucher can be redeemed at one time. Vouchers cannot be clubbed/pooled.
22. VIP Industries Limited and Rewardport Corporate Solutions Pvt. Ltd. are not responsible in the event of the flight being cancelled by the airlines/ authorities for whatsoever reason; no refund or reschedule will be entertained. VIP Industries Limited and Rewardport Corporate Solutions Pvt. Ltd. are not responsible for the quality of seats or any service discrepancies by the airlines.
23. Availing the Offer implies that Customer agree to all Terms of the Offer. This offer is not applicable for clients /employees /dealers / agents & their families of VIP Industries Limited and RewardPort Corporate Solutions Pvt. Ltd Anybody found using any unfair means will be immediately disqualified.
24. This Air Voucher does not include any other facilities such as food and beverages, excess baggage.
25. Any issue related to service and issuance of ticket or baggage loss or baggage charges has to be dealt with respective airlines directly. VIP Industries Limited and Rewardport Corporate Solutions Pvt Ltd shall not be held responsible.
26. This Air Voucher cannot be utilized by presentation directly at the airline office or other booking agencies (online or otherwise) and has to be registered and booked by following the steps specified on the program site and/or these terms & conditions.
27. This Offer is subject to change without any notice at discretion of VIP Industries Limited and Rewardport Corporate Solutions Pvt. Ltd.
28. Redemption of ticket is subject to availability of seats. Rewardport reserves the right to cancel the booking even after payment is made and refund the taxes paid, in case the seats are not available under the promotional fares.
29. Standard Airlines rules apply, and identification may be required. The Airline Staff / Manager’s decision is final and airline rules apply. The holder of this offer is not entitled to any preferential right over other airline patrons.
30. This offer is not exchangeable for “cash” or for sale.
31. This Air voucher has no monetary value, is non-transferable and cannot be used in conjunction with any other promotional offer.
32. VIP Industries Limited and Rewardport Corporate Solutions Pvt. Ltd., its clients, agents and distributors accept no responsibility, financial or otherwise for the misuse of Rewardport Corporate Solutions Pvt. Ltd. and are not liable for any personal loss or injury and cannot be held responsible for any disagreement concerning quality/ availability of featured venues.
33. VIP Industries Limited and Rewardport Corporate Solutions Pvt. Ltd shall not be responsible for the transportation and safety of the Customers.
34. The participation in the Offer is voluntary. Participation in this Offer constitutes acceptance of these terms and conditions. By availing this Offer, Customer(s) agrees to receive communication(s) from VIP Industries Limited and/ Rewardport Corporate Solutions Pvt. Ltd. related to the Offer and Customer(s) unconditionally agree(s) not to make any claim or raise any complaint against VIP Industries Limited in this respect.
35. All queries should be communicated to us in writing on email@example.com mentioning your Air Voucher number.
36. Force Majeure: There will be no Refund of any amount paid extra or the value of the Air Voucher during the course of travel in this Promotion due to any Act of God - Natural calamity ( like Pandemic | Earthquake | Tsunami | Flood etc.) or any man-made calamity (like War | Coup | Riots | Bandh | Strike etc).
37. By availing the Offer, the Customer hereby consents to the accessing of information and/or images of the Customer by VIP Industries Limited and Rewardport Corporate Solutions Pvt. Ltd. for the purpose of this Offer. Further, VIP Industries Limited shall be at liberty to use the entries received for its media coverage, advertisement or publicity in any form which is existing today or will be known anytime in the future including promotion of any products manufactured, distributed and/or supplied by it without any consideration to the Customer
38. No other offers can be clubbed with this Offer
39. For redemption & detailed terms & conditions please visit www.viphelloholidays.com
40. Rewardport and VIP are not responsible for any problems or technical malfunction of any telephone or network or lines, servers or providers, computer equipment, software, technical problems or traffic congestion on a mobile network, or any combination thereof, or any other technical failures including any damage to entrant's or any other person's mobile handset or computer related to, or resulting from, participation in this promotion or the downloading of any materials related to this promotion.
41. If for any reason this promotion is not capable of running as planned because of infection by computer virus, bugs, tampering, unauthorized intervention, technical failures or any other causes beyond the reasonable control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter reserves the right in its sole discretion to cancel, terminate, modify or suspend the promotion, subject to any written directions made under applicable State or Territory legislation.
42. Only one voucher may be used per person, per household, per venue, per booking group (group is defined as more than one person accompanying the voucher holder).